Customer Ratings & Reviews

They have always replaced any items of mine for 100% of the value at which I bought the item at amazing service love these guys!

This is a nice feature for the PlayStation controller. But unfortunately, Sony does not provide a fluid amount of this product. It’s very hard to get I’m glad Best Buy has it more often than others.

I purchased this Geek Squad replacement warranty because of the experience I have had with a few gaming accessories I use always. I have had to replace my Microsoft Elite controller several times. At $179.00 that can be quite pricey. With the Replacement Warranty it makes it so easy to just get a new one without any hassle! I would definitely recommend this purchase!

Really recommend adding it to your electronics. Saves a potential hard time in store.

always like to buy the 2 yr protection plans, just re-read what it covers due to the fact that not all damages are covered. if it doesn’t cover wear and tear just eat the cost of the product. but if it does they’ll work with what you have and help replace it.

I always recommend an backup then none! With protection or whatever u want to call it it better and indeed to have

I loved how cheap the geek squad warranty was! It made it a no brainer to add it to the controller

Good service overall there isn't much to say i had a great experience

great great what you should expect, should be the standard

Have used their geek squad warranty dozens of times over the many years and only ever had one issue with it but it was resolved quickly and of little inconvenience to me. Would 100% recommend them to anyone looking to get their stuff setup or even just to get a warranty for it. Great people and great company!

I think is worth the money for geek squad. You never know what can happen especially having kids

A warranty is almost a mo brainer for controllers due to the stick drift issues and it's nice to know if it should ever happen you'll be covered. Do yourself a favor and just get the warranty if yoire debating it. You know what they say, it's better to have insurance and not need it than to need it and not have it

Necessary product does not hold up under heavy use for more then 6 months.

This protection plan is a must have accidents happen and Best Buy makes it a very easy process to get you a replacement!

Great service broke my controller and they replaced it no questions asked.

Best service you could ask for. The employee that helped me, went above and beyond. Definitely worth the service!!!

Is always good to have protection in case is need it! So far we have an amaizing experience using this item. Is a very convenient for our household since we have a busy life.

Practically a no brainer for any electronic purchases.

Always get my controllers from best buy and this color was very stunning. Get the geek squad protection always! They will replace your controller even if it's just for drift.

I was a little apprehensive on getting a PP but the fact that my controller is cover for 2 years including any accidental damages from Geek Squad is a must have for any PS5 controller