Customer Ratings & Reviews

Nobody knows how long a new product will perform after trying out all the options. Being new doesn’t guarantee it performs correctly. The Geek Squad warranty saved me when I started having issues a year later. Having this warranty made me able to have my product replaced with no hassles by the Geek Squad. I recommend purchasing a warranty it pays for itself and more if your product fails.

Amazing product and changed the way I purchase with best buy

Love this so much. Replace broken things for new things

I had the best customer service today. She was very helpful.

Good.It's something that served quite well. tankss

Always worth getting especially for electronic. If something happens you you can exchange for a new one thats if they still have it.

This is what I always get, because you never know when your item will not work properly in the long run. I like the Best Buy 2 year accidental, because there have been times where later on, my product has failed and I brought it in only to swap it out for a new product or get some Store credit!

This is what I always get, because you never know when your item will not work properly in the long run. I like the Best Buy 2 year accidental, because there have been times where later on, my product has failed and I brought it in only to swap it out for a new product or get some Store credit!

This is what I always get, because you never know when your item will not work properly in the long run. I like the Best Buy 2 year accidental, because there have been times where later on, my product has failed and I brought it in only to swap it out for a new product or get some Store credit!

Geek Squad is an essential for any computer purchase.

Safe yourselves alot of headaches in the future, buy it

I was feeling my Xbox elite controller a little off so I took it to a geek squad member. Recommend me a new controller and now I’m back playing online. Stress free, no going back or forth. THANK YOU

I loved how cheap the geek squad warranty was! It made it a no brainer to add it to the controller

used the geek squad for controller issues. They made it easy and effortless to solve issue

Very very helpful when I was having Issues with my laptop

The best warranty for a controller like this, I’ve replaced it a couple times already and it’s just the cost of a new, regular wireless box controller. If you play competitively this is the controller and warranty for you!

Dont forget to get insurance when buying your eletronics its definantly worth it!

great service. would definitely go back to these guys in the near future.

I think is worth the money for geek squad. You never know what can happen especially having kids

The GSP plans and their variants are pretty good. I do feel like there's room for improvement, though. 1: certain devices get replaced with a refurbished unit, such as Microsoft Surface devices and Nintendo Switch devices. This by itself would not be a bad thing if receiving the refurb didn't fulfill/cancel the rest of the plan. 2: in some cases, you end up losing data unnecessarily. I had an HP laptop that for some reason the battery could not be replaced. I wasn't really given an opportunity to request the device back so I could at least get my data.