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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6608 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 6,608 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great waranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the Geek sqaud waranty especialy on oppen box items.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad swapped out my ps5 like it was nothing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] very nice, I can break my item and still bring it back, great deal!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best decision ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This Xbox remote changed my life I had stayed in a room locked in my mental prison Once this green savior popped up. I became invincible. Foes feared me Gamers wanted to be me. I recommend it Yoshi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one for your controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best replacement plan out of any store! They make it so easy. In and out in a jiff. No questions asked.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GEEK SQUAD is the best!!! They’re always so helpful and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad i had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller i returned was not very good. but Geek Squad came through with the hook up. well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noiceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel super safe with 2 year protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews of this specific controller having issues breaking down so have the protection makes me feel safe if it ever does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid deal, especially if you're hesitant on a referb/open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad no matter what the issue is consider it resolved when it comes to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it if you wanna break stuff and don’t want to use the manufacturer warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service great help fast easy and useful! Answered all my questions and the manager was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must protect my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HIGHLY recommend this plan for every electronic purchase. When I have had to return items they were accepted with a simple question of what's going on and let me see if we have a replacement in stock. In most cases I leave with a brand new replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ninja Air Fryer stopped working after a year and I took it to Best Buy and had no problem exchanging it they replaced it with a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geeks on earth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best geeks I’ve ever met no better geek will you ever find

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it on the controller like elite or any tbh

    I would recommend this to a friend