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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6608 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,608 reviews
  • Rated 5 out of 5 stars

    Good plan for the what it’s worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance plan is perfect for items over $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was In n out in less than 2 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw Best Buy was one of the retailers releasing this new PS5 controller set I knew I was going to get it. They get your order ready pretty fast and I love their geek squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't have to worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers joy-sticks are designed to fail after 6 months. With the geek squad service, I don't need to worry about having to pay full price for a brand new controller when the joy-stick fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service for my Return i Think Best Buy has the best coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, just to be protected and covered because you never know what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its fixable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully I won't need this for a nice long while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total positive buying experience/ past and present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, the purchases from Best Buy accumulate even prior to today’s data collection. The support and ability to address today’s buying needs continues to be on the forefront of technical and commercial support for increased satisfaction in the buying process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point! No hassel exchange. Easy to work with. Excellent customer service. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat the system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase because in two years I can bring it in and get a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preparing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but i know it will be very useful when i do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming is life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for my gamer kid! Absolutely loved it and is now a PlayStation kid instead of Xbox lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must on expensive purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The Warrenty is worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The controller that was damaged and the warranty saved me from having to buy another controller for 60$. Works great and is cost-effective! Got another controller in no time and barely cost me anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good weight, durable, well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    holding up well compared to the last one I got. love the white color - lightweight but not too lightweight - feels perfect in my hands (woman here) would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when used with electronics. Helped me with Xbox controller purchases and returned with performance issues after 2 years and used the money again to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad you guys are there when I need you. Way to go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    covers stick drift and havent used yet but good safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.

    I would recommend this to a friend