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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6608 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 6,608 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed Me The Best Controller To Purchase For The Value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my laptop for work and wouldn't be able to leave it at the store. The tech came to my house figured out the problem with two different items and the problem was resolved in an hour or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as the controller(Xbox x series wireless) I buy this for seems to stop working after a year or more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giving a helping hand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy's customer service has always been very helpful and are a great company

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Protection and Support Plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always get Geek Squad Protection. A must have. Has saved me from having to re-purchase both large and small ticket items. They're always willing to help out with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced item no questions ask and it did not cost me anything there waranty program is the. Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reassuring to have this extended service. The Geeks Rule!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Feeling good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is better than expected Thanks! Appreciated guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need help. Excellent service and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, recommend getting this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality people and a Quality price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Morse road location are great. They help out 3 different times with the same repair because Microsoft is cheeks with doing their repairs properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the replacement plan, but always get them because the price is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the market you’re really just paying 20 dollars for a new controller instead of spending for price if it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice having piece of mind when your product breaks and they are able to replace it at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but glad to have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knows thunder struck or electricity circuit malfunction causes ps5 to sleep forever?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty they are always helpful with you election with fixing solutions and replacing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my coffee maker replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience If my coffee maker goes bad I can just get it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too expensive for being able to replace something that may last iust over a year.

    I would recommend this to a friend