Customer Ratings & Reviews

Great service, it keeps peace of mind when you have service like this. I’m glad geek squad is there when I need them

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

Nothing easier than just walking into Best Buy and walking out with a replacement!

Love this service! I normally opt out of warranty’s but I used them once and haven’t stoped using them sense . Quick easy and true to there word . Well worth the money spent . And it’s all kept track for you in your account . Win win .

Awesome product still going? Would buy again if needed another.

The geek squad employees were really nice and understanding. They ended up replacing my controller with a whole new one

This service is crucial to have as the Geek Squad has been an integral part of me moving and setting up the tech in my new house. When you want it done right with people who not only provide quality but they are thorough and answered all my questions.

They sent a rep in a timely manner to fix my tv. They had it done in about an hour. Had to replace the whole screen due to a manufacturer default.

Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

I love this plan have been using it for years on many devices.

Very good! I liked how they answer any questions I may have

Really good investment if you value your expensive gadgets.

Really good investment if you value your expensive gadgets.

Best warranty always reliable and offers amazing service

headset is very comfy and very convenient for multi-platform gamers

was welcomed great customer service and overall the best experience

I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

This is a great protection plan. I definitely recommend picking this protection plan up if you plan on spending anymore than $60. If anything happens, I can simply return my product to the store for any reason. Make sure your devices are covered in the worst case scenario!

I always always always get the protection plan and feel confident purchasing refurbished items from best buy as well

Any time I get a pricey product or product I don’t expect to last long, I buy the 2 year accidental Geek Squad replacement. Sure it adds a little to the overall cost, but as someone who has used it many time to replace items over the years, it is completely worth it for me.