Customer Ratings & Reviews

I ordered this extra warranty for my aqua blue Xbox controller that I bought good-open box and for the price it was worth it so far hopefully if controller breaks exchanges are made easy

This is going to be my 2nd time getting the Elite 2 controller and is one of my favoite ones! I am happy to get another 1, as my one before lasted 2 to 3 years!

Always easy going great people. Super helpful I really appreciate them. Always been very informative and make things quick and easy.

This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

Very helpful and reliable service! They made me feel very comfortable explaining niavely about what was wrong with my computer.

Worth it. Better deal than most I say. And I’ll say.

[Employee of bestbuy] These controllers are made with excellent quality.

If having piece of mind is important to you, then this is a worthwhile investment. Particularly with young kids around, this is something I’d recommend any household getting. Having certified professionals at the ready is always a good idea.

Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

Controller started drifting. I returned it to them. They gave me a new controller. No questions asked. Easy process. The best insurance out there for this type of service.

Geek Squad is the best. I strongly recommend everyone get it on purchases that need it. If anything goes wrong, just take it to the store and swap it out for a new one

Satisfied with this protection. Hopefully nothing goes wrong…

I added this to my purchase of the XBOX Elite Controller. Absolutely necessary when you buy a Controller for $175. My only suggestion would be that if you have to use the warranty for a replacement, they should prorate the balance and apply it to the next plan you purchase.

Always the best to protect even if you don't think it's worth the cost.. Just Do It!!

Danilo Montalvo at geek squad in Boynton Beach Florida helped me with my iPad. What a knowledgeable and professional young man ! He addressed all my isssues and even informed me of other things I could easily do with my device. What a pleasure he was to work with !

I the geek squad coverage is definitely worth it never an issue with returns or exchanges

At the moment I'm grateful for not having to use it but glad that I have it in any case

Love best buys warranties! have always used them for controllers cause i do play a lot of video games and after a while the analog stick seem to start drifting.

This has always been helpful!! We highly recommend it!

Great headset. Great deal. Great cheap 2 year warranty