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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6609 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,609 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Great deal. Great cheap 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace another mouse of the same type that broke after 18 months. Shame on the manufacturer for poor design and durability, but Best Buy took care of it. They're awesome and I always get this coverage on accessories and large purchases alike.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wire Ru Ru protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind glad I chose this warranty. Nothing like one that handles accidental damage and handling

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The protection plan are great to have. Its also easy to get stuff replaced ot fixed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my mind blowing purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product i purchase is the of the most promising products that i have chosen the sound is incredible ! Price was right on the value well buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best support ever. I recommend purchasing the geek squad replacement as well because you never know what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very convenient product. I use on my PS5 controllers since they get stuck drift and I used it and don’t regret it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never think of purchasing expensive products without any type of protection. This added protection gives me peace of mind and security, simply in knowing that I have the added protection. Geek Squad has always come through when a product has failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermo pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hesitation they replaced my product within two years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to get the extra protection on your purchase. No questions asked just return it back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended getting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty lasted the life of my controller and they gave me a refund for the product that allowed me to buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. You can never be too careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential if you’re buying controllers! Easy to replace if you end up breaking your controller and free unless you want to buy warranty for the new controllers you’re switching out, which I recommend

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Naruto. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Gotta stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection works. I’ve had multiple products fail on me. All I have to do is just run into the store, let them know what happened, and I’ve got a replacement. Just like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for added assurance to any product you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you in and out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, simple and offered a reasonable solution, actually made the process not aggravating

    I would recommend this to a friend