Customer Ratings & Reviews

Personally I use it mainly for my headsets and it never fails, exchanged my wired one because it was having issues and got a wireless today with no problems at all

My razer headset went out after a year thanks to the two year warrenty I was able to get a new headset with no issue.

I bought this service "just in case" but luckily the product was fine. I have asked the Geek Squad questions about my product in the store and they gave me lots of help and very good advise. Gload I had this service available.

I purchased the protection plan for my headphones and ps5 in case of any accidents.

Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

I havent had to use the warranty but I'm sure if I have to ill be happy with it because geek squad is actually in the best buys so you can take it to a Best Buy to get it fixed or replaced

The agent was exceptionally nice and professionally responded to every question I had.

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

Very Impressive! Inspiring exciting fun merchandise, well please.

I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store

I always get my purchases insured with geek squad and it’s worth it every single time!!

The product honestly was meh.. Product messed up within a month but with the geek squad protection plan makes it worth while. Full swamp, refund, or repair

You must have to be on the safe side because you never know what’s going to happen

It's nice to know that Geek Squad has your back. But truth be told? I hope i never have to use it!

Get insurance to have but next time try to get the theft and lose protection

Everytime we’ve exchanged our PS5 controllers under the warranty, we always get the best customer service from the squad!! This is very convenient and welcoming.

Two year warranty is amazing on my Xbox controllers that seem to have some sort of issue around the one year mark.