Customer Ratings & Reviews

Thanks Best Buy for my Playstation 5and controller. I love them and will continue to purchase Sony products and from Best Buy.

My son is always breaking his headset service contract is very necessary

I always buy the replacement warranty when I buy electronics. I have used two warranties for products that broke in the two years. Best Buy always honored the warranty and replaced the items. This is a great value.

Buy a controller, add protection plan, wait almost 2 years, go get another controller for free. Rinse and repeat

I honestly recommend Geek Squad Protection on mostly everything. Specially things that will get daily use and/or could be worn and torn through regular use or suffer from any sort of power surges.

We always buy the buy the extended warranty on Electronics and appliances. It has proven to be a lifesaver after the regular warranty expires!

always the best people around, if you want a quality warranty or thr job done, call geek Squad.

Absolutely worth it on items that have long term value for you. Protection plans from Best Buy always come in handy with a straight up replacement most times for the items you have protected. Def recommend on high end items

I had this service back years ago for a PlayStation 4 controller and it really came in handy and glad I’m getting it again.

this always helps whenever i get controller drift or any issue with a controller

I'm glad I bought this because this time that I broke something I can't return it or it can't But oh no it's a good thing to have because when you break you you could return and get new one or get an upgrade

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

I would really recommend the warranty for 2 years it makes you more at ease knowing if you break something you can just get it replaced.

Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

kidproof dog proof protective layers for ur controllers .. without any weird covers lol love accident protection for our gaming kids !

Love the insurance it never a hassle great customer service. I always like to purchase my insurance with Best Buy for all of my electronics.

The agents are helpful with providing services and opinions to make the best and correct purchases.

After a year the controller stopped tracking, but, sadly, I really like the shock blue color.