Customer Ratings & Reviews

Great to have a service plan on some purchases. Number of times I've had to return a product after the return policy date and I was able to swap out for a new product or at least get the money back on a gift card.

Will give you peace of mind if anything goes wrong it will be fixed at no extra coast

Bought the Geek Squad Protection plan for additional warranty. Thankfully haven't had to use it, but it gives me peace of mind.

Haven’t had to use it which is a good sign. Nice to have as a backup options

This is a great service because they would fix your stuff

[Employee of bestbuy] geek squad agents are patient and they work with you on whatever issues you are having will always recommend!

I find geek squad protection to be worth the money, we have used it several times, and have been glad to have it

I would gladly recommend geek squad as they are so amazing and very helpful.

Great help when it comes to my husband who goes through controllers frequently

They took care of my replacement since my headset broke and were really chill.

Great deal and protection plan even if you think you wont need it its always a great idead to add it to importan things.

got this just in case our gaming headphones ever broke, which they did and they were replaced no questions asked with a band new pair. would recommend on certain products

Definitely recommended it's come in handy having the warranty.

Geek squad is awesome and helpful. They assist me everytime I go to their store! Really great people and fun to be around even at BestBuy!

Can't complain the controller is amazing and offers all the versatility and customisation that the other brands like scuff have

I love buying the extended warranty for all my products. The Geek Squad service is very efficient!

Said they’d replace my item regardless of how I broke it well they did that’s all I have to say Ps. Don’t break your new remote to test this out just makes you look dumb when walking out with a new (replacement) item

Excellent service and no problems with it, overall experience perfect

I highly recommend geek squad protection for anyone shopping for gaming controllers. They will take care of you. No questions asked if your device messes up.

sometimes you must protect yourself from high performance products you want but have a poor reputation, and break soon after the factory warranty period.