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Customer reviews

Rating 4.8 out of 5 stars with 6515 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 6,515 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent has been very helpful in the past. Always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out insurance on your devices. It’s worth it even if you don’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought of getting insurance for my electronics but good thing I did,..,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty at Best Buy is the best your gonna find they don’t hesitate to exchange the product if you buy the warranty they don’t even ask what happened to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to purchase a protection plan cause you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in with old not working controller and received store credit with warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love the product snd easy to use and great calue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know my product is protected by geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Replacement plan is 90% of the reason I shop at Best Buy. I’ve used it many times to get my money back for broken or worn out electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it geek squad services it is easy to use and reasonably priced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good in what they do . They replace my item with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are the best. They have not failed me yet. They are very knowledgeable of the products and they have great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't take the chance of finding out you purchased a lemon. Puts the mind at ease knowing I have 2 years to use them to their full potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that if anything happens to this controller i can get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid option for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had to use it, it worked like a straight return and was able to get a replacement controller right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s geek squad, useful when needed!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed this yet. But it's good to have with any electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is alway fast, efficient, and friendly. Makes me want to come back agian for all my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should invest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this protection plan for any device that you spend a lot of money on it’s definitely worth it in case if your device arrives faulty or something is wrong when you open it or has a malfunction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with out with my watch a while back got it fixed with the week.

    I would recommend this to a friend