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Customer reviews

Rating 4.8 out of 5 stars with 6621 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 6,621 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have an extended warranty in case something happens, it’s a great protection to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my Nintendo Switch Pro Controller. The Geek Squad has always been fair in the past and I see no reason to go without protection should there be a warranty issue or accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have because things happen and well sometimes you need to replace things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is alway fast, efficient, and friendly. Makes me want to come back agian for all my electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was worth it Button started acting up and res placed controller with no problem

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Debbie. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and friendly people, were able to answer all my questions and start me in the right direction.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect and really has your back in case your product malfunction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s like life insurance for your electronics!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never invested in geek squad protection until I was advised that controllers were covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have Insurance to back my purchase in case of accidents or normal use breaks my item. Sometimes it’s better to just have the insurance as opposed to not. Pays for itself sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoghly recommend for any of your products. They offer great services no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the value of the best buy warranty..get it on all gaming accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr z

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bby now has an even better warranty plans that wallys and i would never purchase any item with out the safety of a good strong warranty like bbys that stand behind their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this insurance before and they always take care of any issue i have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps my business immensely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having 2 years makes me feel insured knowing that i can get a full refund for my money and buy something else in store with the funds of my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and worth the money! I had to use my warranty on a headset and itnwas very easy to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never lets you down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of the Geek squad. I definitely recommend utilizing their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Videogame Accessories!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Nintendo Switch Pro Controller and I'm happy with the value because the warranty helped cover any of the potential damages that are often associated with the Pro Controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid option for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had to use it, it worked like a straight return and was able to get a replacement controller right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful when I contact them. I recommend using them when purchasing electronics.

    I would recommend this to a friend