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Customer reviews

Rating 4.8 out of 5 stars with 6516 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 6,516 reviews
  • Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the service has been great. Always willing to help, fix or replace as necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very helpful technicians if you need the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These extended warranties on xbox controllers are well worth it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy trade in store

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; best product for its intended use. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix just about anything electronic. Overall a good investment if your buying something that requires maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very supportive group of people. very hardworking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very supportive group of people. very hardworking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Was able to get my headset replaced with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much cheaper than full replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement as it is much than full cost of replacement should you need to. I have had to use them a few times and never had problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage especially for parents who have toddlers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service when my head phones quit working! They were happy to help me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a no-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any electronics without the protection plan anymore. Best buy makes it so easy to return something that's faulty and be right back in business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things seem to be made with subpar quality these days. This insurance is a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente best purchase ever , no regret , don’t doubt your self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service not that the controller needed it since Xbox makes good controllers now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended getting the geek squad protection from Best Buy. It’s worth it in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. You can literally switch to a new one without having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got insurence so that all my thing work I think is good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to use this option for back up. You never know when you will need the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy the protection plan. I brought in my broken headset and they replaced it immediately with no problems.

    I would recommend this to a friend