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Customer reviews

Rating 4.8 out of 5 stars with 6516 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 6,516 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection service as they always come in handy for replacement items, fixing things etc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would use this, but I love it! Used it for a large a/c unit install. Quick pop in visit for a iPhone issue. Laptop clean i Up. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I shop at BB is because of the warranty. They may not all be of help (employees) but this grants you a secure spot for when something doesn’t go as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I'm a disabled gamer and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i buy i have to put warranty on it because you just never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary for these expensive, powerful and loved products. If there is damage or defects before or after purchase, your investment is protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and customer service! Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great and reliable warranty to her I recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful and the instructions were very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have especially when you have young kids. I Normally get it with devices for gaming and PC use. Since the devices can be used up by wear and tear. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection works well easy to get the claims done

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destroyed my xbox one controller and they replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have the Geek Squad Protection with Best Buy. This service is amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the hype; the service doesn’t work as well as thought

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Rocks. We appreciate the employees service and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUADDDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have the geek squad on my side!! Makes me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen. This protects your wallet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacing items. Well worth it! Way easier on the pockets than buying another item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, it fit perfect in my set up and would 10/10 recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes on sale quite frequently and gets the job done just aswell as more expensive options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Had an issie with a controller. It was replaced no questions asked

    I would recommend this to a friend