Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6516 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,516 reviews
  • Rated 5 out of 5 stars

    Replace everytime!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squads Replacement policy is top tier and will never fail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Might as well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it… seeing as how most controllers I’ve had tend to breakdown by about 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase electronics not only is the component important but the protection plan is as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team is always amazing and beyond helpful to sure the issue is resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement services are efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable technology services, and excellent customer service reps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services with geak squad team, I’ve never had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the accident protection, definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the accident protection, definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental protection plan has came in handy quite a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty on the items you think are valuable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty and good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad replacement plan is always the best to buy product than spend a Fortune for what you paid for. This is a very great deal of buying product with warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to offer customers on products would recommend to all!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the extra money.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for certain items such as controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior warranty and support.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must purchase. It’s the reason I buy all my electronics and appliances from only Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller, Crazy Drift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5, so I love this controller. However, the stick drift has made this my 4 replacement in almost 2 years. I have sense upgraded to the Edge controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was easy and quick to do what i had to do there, I would like a sight that can explain what gets covered on your product a phone cover plan compared to that of a controller for example but overall a nice experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth paying a few extra bucks for the peace of mind on expensive or rare electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage and would recommend on anything you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these. Protect your products don’t rely on the manufactured to take care of your needs especially in a proper amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement warranty. You never know, accidents happen and its always comforting to know your purchase is protected.

    I would recommend this to a friend