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Customer reviews

Rating 4.8 out of 5 stars with 6516 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 6,516 reviews
  • Rated 5 out of 5 stars

    Good value especially for heavy use devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Best Buy has the best exchange policy when you buy their protection. If it breaks and the item is in stock, you walk out with a new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to exchange Xbox controller due to stick drift. This was easily done at the desk and we were satisfied with the service. Easily worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents Happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but the service as advertised sounds amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. Can text them online for appointment or questions. Salesperson remember us whenever we went back to get something else. It was so nice and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes so great for piece of mind and quality that if something happens we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always available for HELP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a smart idea to have a geek squad replacement policy in place since one never knows when you will need help! It is well worth the investment!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fast and professional service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and professional! Geek squad used my plan and fulfilled very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A overall good service to be provided for any and all electronic or other items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always stellar. Must have for accidents/wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase on certain electronics...Best Buy is great about replacing or giving you the better model if your covered item is defective!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ninja. Very versatile blender. I can do a lot of different things with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me replace my controller quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, but I'm happy to have it withjust in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won’t need but nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it is nice peace of mind in case something goes wrong.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Item

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my item. Quick and easy purchase. Everyone is nice and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the protection plan for my gaming headset. I had several issues with cheap headsets so I didn't want to be stuff with a malfunctioning expensive headset.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good to get

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend a warranty, it's good to cover oneself in case something bad happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things you can fix here if you subscribe with them, they can fix whatever you broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in house service that one could ask for when shopping for repair services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always is there for any help with any purchased items.

    I would recommend this to a friend