Customer Ratings & Reviews

Purchased for an Xbox controller. Replaced it without question. Definitely get this if you or kids are not gentle with game controllers.

I love theses "guys". This service paid for itself within the first month. Geek squad fixed several problems without having to leave my computer.

No question asked malfunctioning product brought in for replacement or money back your choice who can argue with that awesome

Works very nice easy to use i really like it.on my xbox x.

The afents have always been helpful for all of our needs.

I get protection plans on everything , technology is not perfect and these plans have saved me thousands on replacements etc. most of the time it’s just a quick swap

Excellent service. They solve my concerns and questions.

Easy to use product. Nevee any issies when using services.

Love the warranty Geek squad provides. Easy communication.

Fantastic service always good store for all electronic needs thank you.

Must have for every product from Best Buy you own. Even if you are the most careful person in the universe one day it might be handy to have!

Had an issue with a cintroller for ps5 and replaced without any issue

Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

Excellent when you have kids using it. I always apply this on my electronic purchases.

Excellent when you have kids using it. I always apply this on my electronic purchases.

What can you say about a warranty. If you don’t like broken electronics it’s always nice to get a warranty so the repair is a fraction of the cost

The agents were understanding about the stick drift of my controller and replaced it

Seems expensive, but comes in handy. You'll use it and be glad you did.

So happy we purchase the warranty. came in handy when we had dropped the controller

Great Incase I have a problem with the Item that I purchased