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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6412 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 6,412 reviews
  • Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love theses "guys". This service paid for itself within the first month. Geek squad fixed several problems without having to leave my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product… customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a Protection Plan with every purchase ..period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop here a lot and with 2 teenagers . This protection plan has saved us thousands of dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient with helping out with returns or repairs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not necessary We put it together and it worked

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty because you never know what will happen. I’ve never had a problem getting an item fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat value for what you get. Replacement process is smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son breaks his controller alot so this helps save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    costly but in the end worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tbh its a little pricy for a warranty but with how fast controllers get drift or other problems now its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for every product from Best Buy you own. Even if you are the most careful person in the universe one day it might be handy to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful & gave quick guidance on what I should do with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product really Works great, I would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used with Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for often used electronics. Used to replace a Xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty well worthbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this warranty!!! Best Buy gave no problems issuing credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full coverage for systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Xbox being fully covered if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best on the planet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental service plans from the Geek Squad. It is a no-brainer, as they are the best at any electronic repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of the best things i ever spent i would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever. Can text them online for appointment or questions. Salesperson remember us whenever we went back to get something else. It was so nice and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never personally used the replacement yet, but I enjoy the low pricing and good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality would purchase again I 100% recommend

    I would recommend this to a friend