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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6436 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 6,436 reviews
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have because life happens and at best buy you can repair or replace for a new item it’s best to be well protected with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use one in a while but every time i have its been worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement for free with insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mabe good on their warranty replaced the whole controller for a thumb stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it when I need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a good purchase. I have not needed it yet but it gives me piece of mind that when something breakers it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller! Easy to use and comfortable to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but Best Buy always stands behind there products, always get the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best n helped me soon as I came in with no hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love protection plans! They always come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement program is great had to return my son controller to his PlayStation yes I took it back and within a week I had a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection policies are great at Best Buy. I’ve been buying and using them for well over a decade. Awesome support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geese got protection is really good it covers anything that happens to TV except frauding or water but other than that it's pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice atencion to replacement i recommended to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy a protection plan with electronics so this was good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put the protection on all the products that I buy, it is the best decision that can be made and it saves a lot of money in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to product your purchase very inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and very knowledgeable. I have always used this service because the Geek Squad is very professional and understand each product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan on all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan on all my purchades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service highly recommend!!!!! Always get this for all my items now!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, solid product! Works as easy as you'd hope! Not a pain at all!

    I would recommend this to a friend