Customer Ratings & Reviews

Love this so much. Replace broken things for new things

I always like to make my technological purchases at Best Buy, as I always find excellent products, without the fear of having something not original in my purchase, thanks BB

Salvarez helped me out a bunch with finding the right controller and the right plan for paying. Super friendly and inviting. Got along well with his coworkers and wasnt afraid to as for help when something came up. Overall a great experience

Geek Squad is always available for me to contact whenever there is something wrong with my device! Very consistent!

No worries no stress simply enjoy my product with out worry of it breaking

I always have great service with Geek Squad would definitely recommend.

Best Buy stands behind their warranties. Never any problem with returns

Had a problem with my Xbox controller they replaced it no issues with the protection plan

Saved my kid from having to pay full price for a replacement controller. Just buy another warranty and there you go.

Ive used Turtle Beach, Logitech & HyperX nothing compared to Astro's especially the a40's with the mix amp 80. Sound hoarding cant get any better !!

Very very helpful when I was having Issues with my laptop

Safe yourselves alot of headaches in the future, buy it

Very polite and respectful people love the item, any further tech related shopping will be done here love it

Geek Squad is an essential for any computer purchase.

We got this for a wii remotes because they break all the time. Unfortunately I was a little disappointed that you have pay 20 dollars retime they replace them to cover the new one. It’s still a lot of money to keep paying. I think wii should fix the issue with this remotes

Good.It's something that served quite well. tankss

Highly recommend all customers buying Xbox controllers get the extended warranty. Xbox controllers are the only thing i regularly put extra warranty on.

8yo's always breaking them or spilling something on them. This is one warranty that's worth it!

The ability to replace this product worries free with a simple approach is why I love the Best Buy 2 year warranty program. I don’t buy it for every product, but I love it for electronics such as the Elite 2 Wireless controller

Worth every penny. Sadly have had to use many times in the past for other purchases, but is as simple a process as it gets!