Customer Ratings & Reviews

Everything work perfect. You’re able to do so many things!!

Not too expensive for being able to replace something that may last iust over a year.

I haven't had to use the replacement plan, but always get them because the price is great!

Great Christmas gift for my gamer kid! Absolutely loved it and is now a PlayStation kid instead of Xbox lol

Needed this for a controller and had zero trouble replacing it.

Who knows thunder struck or electricity circuit malfunction causes ps5 to sleep forever?

Seems to be a great way to cover Xbox controllers nowadays as they are rampant with stick drift. best buy never fails me.

We got this for a wii remotes because they break all the time. Unfortunately I was a little disappointed that you have pay 20 dollars retime they replace them to cover the new one. It’s still a lot of money to keep paying. I think wii should fix the issue with this remotes

My Ninja Air Fryer stopped working after a year and I took it to Best Buy and had no problem exchanging it they replaced it with a brand new one.

They were fast and efficient and kind Super easy!!

This headset is amazing only wish it had a aux port other than that it’s awesome

Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

They replaced item no questions ask and it did not cost me anything there waranty program is the. Best

I only heard bad reviews from my friends at the start before i bought this headset, but since I bought it I have had no problems with it. This headset is the best one I have bought and I would buy it again if something happened to my current one.

Worth the money at best buy for sure, no issues easy exchange.

Great warranty they are always helpful with you election with fixing solutions and replacing!

They almost always follow guidelines and are fair.

Pretty good service as well as fast and answered any questions i had

I love the warranty and it comes in handy and use it a lot

Geek squad protection is quick and efficient, I always like to think of the add on GSP as a protection for my investment . If it breaks or simply stops working , I know I can rely on BestBuy to help me with a Same day replacement in store .