Customer Ratings & Reviews

Best replacement plan out of any store! They make it so easy. In and out in a jiff. No questions asked.

the controller i returned was not very good. but Geek Squad came through with the hook up. well worth the price

Buy it if you wanna break stuff and don’t want to use the manufacturer warranty

I love geek squad no matter what the issue is consider it resolved when it comes to them

Best geeks I’ve ever met no better geek will you ever find

Amazing service great help fast easy and useful! Answered all my questions and the manager was great!

I read reviews of this specific controller having issues breaking down so have the protection makes me feel safe if it ever does

Definitely worth it on the controller like elite or any tbh

Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

[Employee of bestbuy] This Xbox remote changed my life I had stayed in a room locked in my mental prison Once this green savior popped up. I became invincible. Foes feared me Gamers wanted to be me. I recommend it Yoshi

My Ninja Air Fryer stopped working after a year and I took it to Best Buy and had no problem exchanging it they replaced it with a brand new one.

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

I HIGHLY recommend this plan for every electronic purchase. When I have had to return items they were accepted with a simple question of what's going on and let me see if we have a replacement in stock. In most cases I leave with a brand new replacement item.

Hopefully wont need the protection but its worth having it. My son like eats electronics

Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

great controller - love the color and grip - Xbox one wireless controller

Happy to have this service available to me, thanks

The wired setup ensures there’s no lag or battery concerns, which is a big plus. The cable is long enough for comfortable use, though I wish it had a detachable option for storage.

Usually purchase these replacements for most of my items at Best Buy because of the added protection in case something goes wrong. Had to use it one time on my stereo headphones for a listening device and the process was easy. Best Buy came through with the replacement product with no issues. Great insurance to have just in case you might need it.