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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6603 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 6,603 reviews
  • Rated 5 out of 5 stars

    Controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced item no questions ask and it did not cost me anything there waranty program is the. Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need help. Excellent service and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my laptop for work and wouldn't be able to leave it at the store. The tech came to my house figured out the problem with two different items and the problem was resolved in an hour or so.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Protection and Support Plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always get Geek Squad Protection. A must have. Has saved me from having to re-purchase both large and small ticket items. They're always willing to help out with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but glad to have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the replacement plan, but always get them because the price is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knows thunder struck or electricity circuit malfunction causes ps5 to sleep forever?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the market you’re really just paying 20 dollars for a new controller instead of spending for price if it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality people and a Quality price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice having piece of mind when your product breaks and they are able to replace it at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my coffee maker replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great experience If my coffee maker goes bad I can just get it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Morse road location are great. They help out 3 different times with the same repair because Microsoft is cheeks with doing their repairs properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty they are always helpful with you election with fixing solutions and replacing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too expensive for being able to replace something that may last iust over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the squad fixed my mounted 70”plasma

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    deffinatley get the warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option to get on top of the manufacture warenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IM PROTECTED BABY!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I’m covered for 2 years!! I’m happy to know Best Buy got my back!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worth every penny amazing product very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is it and came in handy!!! Would be the best items I’ve order!!

    I would recommend this to a friend