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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6511 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,511 reviews
  • Rated 5 out of 5 stars

    Geek Squad Is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents are a very great add-on you could ever get for fast and great repairs or returns and exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warrentee

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year hassle free warentee you cant beat it. I have purchased this almost everytime i purchase something knowing i have no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always replaces my broken controllers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox controllers just don’t last! From normal wear and tear I always have issues within 2 years of purchasing a controller, so having the geek squad protection is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i do love geek squad and their services to my electronics:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team ofPeople

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a house full of Electronics you can’t go wrong with this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never tried geek squad but i did hear good things !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total positive buying experience/ past and present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, the purchases from Best Buy accumulate even prior to today’s data collection. The support and ability to address today’s buying needs continues to be on the forefront of technical and commercial support for increased satisfaction in the buying process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are always on point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done right by me! If they can’t have it fixed quickly, whatever it may be, they’ll just replace it. Very hassle free process. Love geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good at replacing and refunding I’ve also broken my phone and they had it fixed and it was usually in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All our purchases we get amazing service and provide that peace of mind for the insurance is available to accommodate at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made it simple and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service on a warranty replacement. I couldn’t get better service anywhere else. My son is always happy with geek squad for all His gamer needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for money saving long term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option has come in clutch for multiple items I mainly use it for gaming controllers though they always get stick drift and this lets me return for a brand new one and I renew for $20

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset would recommend to anybody?Good morning, to buy an affordable headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan for Certain Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans have always come in handy. Very well worth it for controllers that will eventually experience drift. Better than buying a whole new controller at exactly or more than the same price. You should know what you are purchasing before purchasing this plan because the durability of certain items may be very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller last pretty long most the time Staff is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good service I would recommend anyone to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have a protection plan................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed it yet but am grateful to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential on all my Best Buy products. For a few extra bucks, you get a plan that last years past the manufacturer warranty and Best Best keeps all the documents for you. Dope deal!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.

    I would recommend this to a friend