Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6511 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 6,511 reviews
  • Rated 5 out of 5 stars

    Xmas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service team is very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, just walk-in and exchange for a new in stock items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service, my controller was defective, and I’m glad I put the insurance, for which geek squad helped me replace in a quick way

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always comes through love my protection on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless head phones work great. They really keep the outside sounds out and have a good clear sound. The first pair actually broke after 3 months. The microphone just fell off while I was using them and I was not hard on them. I had the warranty so they were easily exchanged for a new pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a switch controller. The ‘A’ button started sticking and they let us trade it for a more expensive controller, just had to pay the difference. But then also had to pay for a new service protection plan. Worth it though instead of just being out the $50 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always on top of it and quick to answer. Any questions I may have. It’s great. I purchased this with everything everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great Great blender chopper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best set ever. I stead of a blender and having extra the cup makes portion control so easy. No blender in the fridge to use the rest. The ninja cups make perfect size in a minute. Only have to wash the cup. It takes a minute to chop juat about anything. And put away use it everyday. Great for smoothies and chopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Won't Need It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure hope I never have to use this, but it's good back up. Hopefully I'll never have to use it, but if I don't, I hope Best Buy doesn't screw me over and not replace my TV for me if it does go out.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best decision ever

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox remote changed my life I had stayed in a room locked in my mental prison Once this green savior popped up. I became invincible. Foes feared me Gamers wanted to be me. I recommend it Yoshi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and friendly, really helped me a lot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Got it as a birthday gift. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure what husband purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Like color i get it when i want works everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to redeem. The employees were so nice! My sisters is alway so rough with my things. That's why i always get insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient greatness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my other gaming headset using this warranty. Great service and love how convenient it has been to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alway good to have a protection plan wouldn't make a purchase with out it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swift help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Persistent in great customer service spectacular response

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protected my gear

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect the product never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a feeling of safety knowing if anything goes wrong I will be able to replace it or fix using this service. The store associates are helpful, understanding and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with them. Resolve your problems quick.

    I would recommend this to a friend