Customer Ratings & Reviews

Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

I personally feel the purchase of the 2-year protection would depend on the item you brought. If it is a phone or a TV then I would say buy a higher-year protection for high price items.

it’s was great they do a good thing when it comes to electronics

Love the controller I have been buying from here for years now.

Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

The 2-Year Accidental Geek Squad Replacement is a great addition to add for any electronics especially on game controllers.

I can’t reccomend it more for controllers and headphones and anything alike! All my stress was relived once I get this

Amazing service for anything that we needed as far as technical help.

They replace my stuff when it’s unfixable all the time so we get the plan

Very much worth it. They’re always quick and easy to replace what I need and the price is a little high but much more worth the trouble of not having the warranty

Had a warranty on a PS5 controller. Two years of coverage. Used it today the process was very simple. Just walked in to the store and exchanged the broken controller for a brand new one and walked out.

The controller that was damaged and the warranty saved me from having to buy another controller for 60$. Works great and is cost-effective! Got another controller in no time and barely cost me anything!

Best warranty always reliable and offers amazing service

Really good service, they going to be available for you to check your devices and you can get a replacement.

i’m pretty sure this is a warranty. who doesn’t want there stuff protected?? especially expensive electronics. should always extend warranties on products because most manufacturers only put 1-2 year limited warranties.

I haven't had to use the insurance yet but it's really nice to know it's there they say that it will cover anything that happens to the product replace it or original purchase price store credit

Always get Geek Squad Protection. A must have. Has saved me from having to re-purchase both large and small ticket items. They're always willing to help out with questions.

I found this to be invaluable!!!! My grandson complained that he was having issues with his controller. I brought it back to Best Buy and they immediately ordered another to be sent to the house. (They didn’t have a matching controller in stock). I purchased geek squad for the replacement as well.

Very good! I liked how they answer any questions I may have

It just as easy a swapping and exchanging if anything happens within the replacement policy it’s so convenient and everyone should always buy the warranty with anything they get electronically.