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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6511 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 6,511 reviews
  • Rated 5 out of 5 stars

    Easy transaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very nice and made the transaction very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good investment if you value your expensive gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good investment if you value your expensive gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super helpful and quick, they are all super nice as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty deal love that it covers stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must purchase specially for electronic items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had an issue with my controller they replaced it with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. However, let's see what happens in 3 months if the left stick starts to drift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement plans are clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller overall but get the 2 year protection, youll definitely come across stick drift within that time and you can exchange it for a new one. This is why geek squad is so good... You can choose to renew the 2 year at that time, so basically you just pay 20 bucks for a new controller. im on my 5th controller in 4 years, but aggressive on the thumbsticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good offer and provide protection to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product still going? Would buy again if needed another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Had issues but Geek squad made it super easy to get my issues resolved, they helped me out almost immediately!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on my Xbox controllers as they break in a year every time. 20 bucks for a 60 dollar controller is great! Warranty ast two years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset there is! Easy for movies or playing cod or fortnite. You hear everything the got steps and if ppl are sneaking up on you. Doesn't drain battery fast either lasts a very long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan have been using it for years on many devices.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect Protection for Controllers

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection on a controller that covers accidental damage and drift. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO IT! ITS WORTH IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans always come through clutch in the end. I purchase it with everything i buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about it first about having to pay more for protection but then realized it was for my gaming . So I decided to pay that protection and not my girlfriend now she’s pregnant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for gaming controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a buyer of warranties. I did get it this time for my PS5 Dual Sense controller. My first started to drift after 7 months. I’m sure my new one well at some point within the 2 years if warranty coverage. Getting a new one for the $20 warranty price will be much better than another $70.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with services, connected every very quickly

    I would recommend this to a friend