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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6512 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,512 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with services, connected every very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recon 50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy guarantee on headset beacuse my kids use them every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing blends evening perfectly! I’ve had it almost a year and works just as good now as it did when I first got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service a couple times in the past and helps to avoid headaches when something happens to a product you spent good money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really good when it comes to gaming and outside use as well, in all honesty it might be my new favorite headset of the decade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection plan was totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommend purchasing the geek squad replacement option on any controllers because the service was so great. My controllers bumpers stopped working and they switched it out with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have and thankful I had it. The geek squad service is amazing and I couldn't be happier with how they helped me through the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help when in need can always count on them for anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s insurance without the denial of replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this, it’s no questions asked, and I appreciate the no anxiety upgrade when I have a broken product. It does cost a good amount, so I’m choosy about what products I sue this with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-platform convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headset is very comfy and very convenient for multi-platform gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this derive plan, my kids remotes after a year start to lose connecton or the buttons stick and this makes it easy to replace with a hassle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do help you a lot with the warranty. I’m glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the two-year warranty, helps you a lot. You save a lot of money from the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped me find the perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was welcomed great customer service and overall the best experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controllers insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always help, they taken care of my Xbox controllers everytime there was a problem. Very friendly and super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Would advise getting for controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty got me a new controller for free with warranty then got another warranty for 11 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love extended warranty on PS5 got to replace the joystick every 2 years cuz it drift or buttons stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always love when geek squad can help assist me with all devices and equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to actually buy a warranty from Best Buy so if it quits working i can take it straight back to the store and they replace it or refund purchase instead of sending back to the company i'll always get the Best Buy warranty on any future big item purchases

    I would recommend this to a friend