Customer Ratings & Reviews

I definitely get this when I purchase some things. I’ve also used this many times during coverage period. It’s great and no hassles they replace item or refund you if it’s no longer available.

I'm a person that breaks things all the time and this has been my saver for everything.

If able always go with their protection warranty! Especially with controllers and electronics. Never had an issue, and they stand behind their products.

it's great im a clumsy person so this is perfect for all the clumsy people and the people who have products with some type of errors

Absolutely love the geek squad. They always help me

Recommended for protection for damage to the items that are purchased

10/10 lasted me atleast 1 year so far not alot of controllers can especially with the gaming i be doing

Satisfied with this protection. Hopefully nothing goes wrong…

Great for added assurance to any product you purchase

No hesitation they replaced my product within two years!

It’s great to know if and when something happens to my controller it’s completely covered! And I like that they promote this option in store!

No questions asked, just check the merch for quick return. Drifts, buttons not working properly. Just take in and get a new one!

Normally don’t buy extended warranties. But PS5 controllers seem to have stick drift after only 6 months if use and PlayStation customer service is the absolute worst so not taking any second chances with this purchase. Although NOT cheap getting it for the peace of mind!!!

Glad to know I can be stress free using my product just incase anything happens in my rowdy household lol

The best electronics warranty plans and easiest to use with the immediate replacement.

I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

I buy the guarantee to be sure that they will respond to me with the quality and I will have the peace of mind that if something is damaged without problems they will give me a solution, I am highly recommended to acquire them, I have a very good reference that it is the best thing to do when acquiring products here

By far best purchase I've made at Bestbuy. I've bought several Xbox Elite Controllers and they have all gone out. Visiting my local store for a replacement was quick and painless.

Always get the protection plan. You can never be too careful

I always have a fresh controller because this warranty is the bomb. I just bring them back if they show any signs of starting to go bad. Haven’t paid for a controller in years. Sometimes they even pay me, because Amazon or somebody will have the controllers on sale.