Customer Ratings & Reviews

Fast and easy help from the Best Buy geek squad team. I didn’t take long to get a replacement for my headset, I when in and out and less than 10 minutes

Super Comfortable and great sound and microphone .

Yoy cant go wrong. Sometimes you just need a little love. Replacement cost isn't worth the risk on most items especially if your need is amediate

Really good controller and really good customer service

The geek squad employees were really nice and understanding. They ended up replacing my controller with a whole new one

Very great customer service i like it alot very cool

Always the best to protect even if you don't think it's worth the cost.. Just Do It!!

Great brand good sound quality to keep me locked in

Worth it. Better deal than most I say. And I’ll say.

It is a very good option to have long-term guarantees

I havent had to use the warranty but I'm sure if I have to ill be happy with it because geek squad is actually in the best buys so you can take it to a Best Buy to get it fixed or replaced

Highly recommend using the insurance, especially for offestting the cost of stick drift on console controllers.

Controller works great!!! Feels great in the hand !

Geek Squad is knowledgable and good at what they do. They will help with any problems that you may have.

Always worth spending the money for the coverage. I have had numerous headsets that start to break after a few short months. Buy the warranty.

I always always always get the protection plan and feel confident purchasing refurbished items from best buy as well

Very Impressive! Inspiring exciting fun merchandise, well please.

I the geek squad coverage is definitely worth it never an issue with returns or exchanges

At the moment I'm grateful for not having to use it but glad that I have it in any case

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!