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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6512 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,512 reviews
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent a rep in a timely manner to fix my tv. They had it done in about an hour. Had to replace the whole screen due to a manufacturer default.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for my headphones and ps5 in case of any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appropriate the help that i got with Geek Squad assistance in any of my items. I try to make sure that i always get coverage on all my items because i know i am in good hands!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help highly recommend. Very professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have to be on the safe side because you never know what’s going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold useless warranties for a long time, so I'm glad I got over my own stigma since they helped me out multiple times without issue. Being able to drive to a store and resolve it immediately is nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! It fits very comfortable in my hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was exceptionally nice and professionally responded to every question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get insurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my purchases insured with geek squad and it’s worth it every single time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset to anything you buy from here. Just gives you added peace of mind on what your buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent and smart to get because PS4 controllers break to often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg yesss. HIGHLY RECOMMEND!!!! I absolutely love this. My sons gaming headset wire got smashed buy the car door. I took the headset in grabbed one off the shelf. And they replaced it without any hassle. I knew right away to get another protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the coverage, I have 4 kids and believe me something always breaks. Warranty has me cover and don't have to think of buying a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best support ever. I recommend purchasing the geek squad replacement as well because you never know what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad, any issues i have ever had they took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped diagnose my Pc problems .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and reliable service! They made me feel very comfortable explaining niavely about what was wrong with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GLAD I got this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say right now is that I am GLAD I got this plan--actually, I have a few of them on other products. You wouldn't believe what they'd do for you. Find out for yourself when you get a plan.

    I would recommend this to a friend