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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6512 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 6,512 reviews
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the geek squad replacement deal, they are super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really appreciate the two-year warranty option. It really helps when these electronics fail. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this extra warranty for my aqua blue Xbox controller that I bought good-open box and for the price it was worth it so far hopefully if controller breaks exchanges are made easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection very much needed time after time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The have great costumer service , very helpful l I recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Replacement service is something worth having. I haven’t had to use it, but it’s better to have it and not need it, than need it and not have it. Just a great piece of mind not having to worry about my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    uwu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's replacement plan is their best protection plan offer. Even the tiniest inconvenience, switch it out. New, better product available? Oops, bork'd my product uwu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection policies have saved me so much throu best buy. Electronics can fail, and planning for that is always a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposedly they replace your stuff if it breaks. Haven't had stuff break yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a most.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advantage in pvp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good squeezable triggers gives you an edge in pvp and sound through headphones and mike are crystal clear another pvp advantage recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go there!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Would definitely recommend people to take advantage of their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller insurance claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Geek Squad for years and I haven't been disappointed with the service after a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have to ensure that you electronics are covered I’ve always took out insurance on certain items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and easy to work with at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the extended protection for my son's gamer controller for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to spend your gift cards on something, best buy has everything you need without even having to look elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customer service with your company. Everyone is so helpful and finding what I need and looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan. I definitely recommend picking this protection plan up if you plan on spending anymore than $60. If anything happens, I can simply return my product to the store for any reason. Make sure your devices are covered in the worst case scenario!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things break, Geek Squad replacement helps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I get a pricey product or product I don’t expect to last long, I buy the 2 year accidental Geek Squad replacement. Sure it adds a little to the overall cost, but as someone who has used it many time to replace items over the years, it is completely worth it for me.

    I would recommend this to a friend