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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6604 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 6,604 reviews
  • Rated 5 out of 5 stars

    Valuable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is as good or better than any other I've ever purchased for any product from any retailer. Typically reasonably priced, I recommend for most any valuable purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset to anything you buy from here. Just gives you added peace of mind on what your buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. Bought it because I've had friends who have had it and they easily switched out my buddy's PlayStation controller with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential if you’re buying controllers! Easy to replace if you end up breaking your controller and free unless you want to buy warranty for the new controllers you’re switching out, which I recommend

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Naruto. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Gtg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrenty was not used but bettee safe than sorry .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a firm believer of protecting your items. The geek squad protection has saved me so many times. It’s worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES TO PROTECTION PLAN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan covers so much and is worth every penny. In my opinion, a lot more easier in some cases just to go through Best Buy protection plan as opposed to the manufactures warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad usually makes things quick & painless for me when I have a warranty, so it’s always handy to have one on a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me pick what’s best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to help me check what the issue was with my device and gave me many option to choose from!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hopefully won't even need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the warranty but I'm sure if I have to ill be happy with it because geek squad is actually in the best buys so you can take it to a Best Buy to get it fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advantage in pvp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good squeezable triggers gives you an edge in pvp and sound through headphones and mike are crystal clear another pvp advantage recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection for my Apple watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Apple Watch Ultra 2 with this “extra “ protection. Hopefully I will not need to use it. But it’s there just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally amazing products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Impressive! Inspiring exciting fun merchandise, well please.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for my headphones and ps5 in case of any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection warranty is an excellent product to pay for With your product because anything can happen and it will be fully refunded Or replaced at the expense of the company you bought it from Which is a win-win situation In my eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was exceptionally nice and professionally responded to every question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its always a good Idea to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My razer headset went out after a year thanks to the two year warrenty I was able to get a new headset with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get insurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my purchases insured with geek squad and it’s worth it every single time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have to be on the safe side because you never know what’s going to happen

    I would recommend this to a friend