Customer Ratings & Reviews

Personally I use it mainly for my headsets and it never fails, exchanged my wired one because it was having issues and got a wireless today with no problems at all

Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

Highly recommend they have great customer service.

Get insurance to have but next time try to get the theft and lose protection

It's nice to know that Geek Squad has your back. But truth be told? I hope i never have to use it!

Really good controller and really good customer service

I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

Can’t go wrong with a deal like this. 20 bucks covers 2 years of literally anything happening to your head set. (Except if stolen or lost). My son breaks things like his life depends on it and this plan helps me cover this headset.

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

very good for controllers can get new ones for 10$ basically

I bought this service "just in case" but luckily the product was fine. I have asked the Geek Squad questions about my product in the store and they gave me lots of help and very good advise. Gload I had this service available.

The product honestly was meh.. Product messed up within a month but with the geek squad protection plan makes it worth while. Full swamp, refund, or repair

[Employee of bestbuy] Great having an extended warranty you can depend on

[Employee of bestbuy] Great having a extended warranty that you depend on

Two year warranty is amazing on my Xbox controllers that seem to have some sort of issue around the one year mark.

It is a very good option to have long-term guarantees

The agents are always fair with their plans. Always ready to help and get the best solutions to people at moments notice.

If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store