Customer Ratings & Reviews

Got this to replace another mouse of the same type that broke after 18 months. Shame on the manufacturer for poor design and durability, but Best Buy took care of it. They're awesome and I always get this coverage on accessories and large purchases alike.

Wonderful program it was so easy and fast to exchange my defective product, i highly recommend anyone to put Geek Squad on their purchases

After a year the controller stopped tracking, but, sadly, I really like the shock blue color.

I love how if anything goes wrong with my product I can take it in and get ot replaced. Thats why I only buy my electronics from best buy.

Danilo Montalvo at geek squad in Boynton Beach Florida helped me with my iPad. What a knowledgeable and professional young man ! He addressed all my isssues and even informed me of other things I could easily do with my device. What a pleasure he was to work with !

Need the coverage to make sure your keep our replace your purchases.

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

Always there when I need to replace an item I always buy

Great purchase when my PS5 controllers broke due to the design flaws in the trim work. They were replaced with new ones no questions asked.

excellent coverage, always friendly and you can use it with any of your computers.

Havent had to use it yet but im glad i have it. So far GS hasnt let me down

I added this to my purchase of the XBOX Elite Controller. Absolutely necessary when you buy a Controller for $175. My only suggestion would be that if you have to use the warranty for a replacement, they should prorate the balance and apply it to the next plan you purchase.

Always get geek squad protection when you buy any electronics. Highly recommend

I would never think of purchasing expensive products without any type of protection. This added protection gives me peace of mind and security, simply in knowing that I have the added protection. Geek Squad has always come through when a product has failed me.

Can’t go wrong with a deal like this. 20 bucks covers 2 years of literally anything happening to your head set. (Except if stolen or lost). My son breaks things like his life depends on it and this plan helps me cover this headset.

I bought this service "just in case" but luckily the product was fine. I have asked the Geek Squad questions about my product in the store and they gave me lots of help and very good advise. Gload I had this service available.

Love it best thing Best Buy can offer!!! I would buy again

Geek squad has always replaced my game controllers I love the warranty. A must buy!

The 2 year protection warranty is an excellent product to pay for With your product because anything can happen and it will be fully refunded Or replaced at the expense of the company you bought it from Which is a win-win situation In my eyes.

The best I can’t even express it better customer service is the best