Customer Ratings & Reviews

Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.

Bestbuy is hands down the best when it comes to protection plans

This is essential if you’re buying controllers! Easy to replace if you end up breaking your controller and free unless you want to buy warranty for the new controllers you’re switching out, which I recommend

Geek squad helped my girlfriend and I set up our surround sound speakers and sound bar to our TV, thanks guys!

The 2 year protection warranty is an excellent product to pay for With your product because anything can happen and it will be fully refunded Or replaced at the expense of the company you bought it from Which is a win-win situation In my eyes.

Love this feature can easily replace my controller with no issues and pay $50 to get the new warranty

I was happy I added this to my headset because they were good for almost 3 years.

I have used the Geek Squad many time for Turtle Beach headsets. Cheaper than buying another headset!!

Can’t go wrong with a deal like this. 20 bucks covers 2 years of literally anything happening to your head set. (Except if stolen or lost). My son breaks things like his life depends on it and this plan helps me cover this headset.

Geek squad always does A+ work. Plus the warranty is always accepted without making you jump through hoops. You know your equipment is i jb great hands!

These controllers are made with excellent quality.

If a protection plan is offered we buy it too. My daughter is rough on everything. Smh she can’t help it I guess.

I bought this service "just in case" but luckily the product was fine. I have asked the Geek Squad questions about my product in the store and they gave me lots of help and very good advise. Gload I had this service available.

Came in handy when my remote first broke and my tv, helps just in case something breaks and you need help with it being fixed

Great deal for a replacement. Controllers are very expensive and would highly recommend this offer.

Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

Geek Squad is great as always. They work fast and are very polite

the squad repaired my laptop with no problem didn't have to buy a new one and didn't lose any of my data.

They looked at my Nintendo switch and IPad. Asides from waiting online for 1hr even though I had an appointment the staff was very nice and helpful

I’ve been shopping at Best Buy for years and I always recommend the warranty