Customer Ratings & Reviews

It is simply the best protection plan i've ever had. When I had any issues. I could always count on Geek Squad to fix it.

I love purchasing the geek squad protection. It makes it so easy to replace in case something happens. Also to get your products repaired. Excellent service

Always buy the qeek squad insurance thats all i can say. Best insurance deal you can get for electronics. Quick easy and painless. Love geek squad for that!

My wife and I buy all of our gaming accessories from best buy because the 2 year warranty is basically hassle free and their prices are super competitive

well hopefully geek squad can fix my controller but from what i’ve heard from my family it’s a trustworthy insurance!!

If you ever think your electronics are going to break down in 2 years, Geeksquad is the way to go. Bestbuy always replaces or refunds no matter the reason!

Always add geek squad! This is my recommendation to anyone and everyone that asks. Peace of mind comes easy as they are quick, communicative, and informative.

helped with everything, no one mislead me to believe anything that wasn’t true, and very kind

If you get a product at Best Buy it’s always a good idea to get a replacement plan you’ll have to deal with the manufacturer sending it back having to pay for a box in the hassle of wasting your time when you can just bring it right to the store

Need it on an expensive controller. You never know what will happen.

The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

I like this protection if anything is wrong with the product, I could change it

This is a great service because they would fix your stuff

The Geek squad customer service was great. They helped me with my issue and also scheduled an appointment that fit my availability.

I place bestbuy warranty on everything that i buy from them. I have kids, thus things tend to get broken. Bestbuy's policy on returning broken or malfunctioning items is much better than any electronic store that i purchased things from.

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

The controllers are still better than any third-party options I’ve purchased over the last several years. Best Buy making things easier on exchanges and the like just make them a prime consideration for all future endeavors, especially the protection plan when wear and tear sets in.

Best option you can invest for, option to replace faulty devices with new one is the best!