Customer Ratings & Reviews

I wouldn’t buy anything out of Best Buy without the geek squad warranty absolutely the best

Geek squad protection is always the best. Highly recommend.

It is a very good product worked with them before easy return and new product

Geeks of protection has always the best highly recommended

Great service that made all purchases I made with them feel extra safe and insured.

Great warranty product and great service from the store!

Good quality and it sounds nice. Several friends have this and all have good things to say.

Best geeks in the world to get it in the morning and figured out how to get it in the box

I bought a Playstation Dualsense Edge controller last year and experienced some stick drift. I was under 1 year from date of purchase and when I did buy it, I also bought the Geek Squad protection. Here are my thoughts on that. The Geek Squad protection at Best Buy… it’s a bit of a mixed bag. It’s an extra $60, which is fine if you don’t already have backup thumbsticks. I had some drift issues, brought mine in under a year into ownership, and they swapped it out no problem—but then canceled the protection plan unless I bought it again for the new controller. That’s the part that really rubbed me the wrong way. I was still under Sony’s manufacturer warranty, so why reset my paid coverage? The guy just said, “That’s how we do it.” Well… your way sucks. It should carry over and only be considered in use after the Sony warranty ends, like most other protection plans I’ve had. I'm going to think twice about purchasing it next time around.

I think the extra coverage is always worth it. Always.

Always a nice bonus to have the geek squad protection.

Great product! Good price for the 2 year product. Protect your stuff!

GSP is always one of the BEST things you can purchase as it has replaced many of my purchased items.

Fabulous. Has helped a lot with gaming controllers.

Recommendation, always purchase a protection plan! I'd recommend Best Buy's plan over competirors because they cover the full price of the item. I nabbed a ps5 controller on sale and the protection plan covered the regular price cost. Its a little higher price plan for a shorter time. But others were only offering to protect the item at the price i paid.

Awesome service that made all purchases I made feel extra insured and safe!

I got the plan for my xbox series x controller and it’s been the best investment for it. I can replace the original purchase instead of buying a new one every time I have issues with zero hassel or questioning as to why I’m doing my claim. Love the service. Highly recommend it for any controller players.

Have always had a great time with them helping me and get customer service with geek squad

Great keyboard! Fully functional and simple. Budget friendly, the keys sound good and not loud like a mechanical keyboard.

Awesome warranty! Best Buy honors it with almost no questions asked. They just need to know why you’re returning it but they aren’t going to deny your return. It has gotten more expensive over the years but it is still worth it for some items that are known to fail such as gaming headsets and controllers.