Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,512 reviews
  • Rated 5 out of 5 stars

    Geek squad replaced my controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my remote control, fast and easy worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it just for the peace of mind. Can’t beat having some insurance against kids and myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect at its best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that this is offered anything can happen and I would be out of pocket lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you hope to expect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and no problems with it, overall experience perfect

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan are great to have. Its also easy to get stuff replaced ot fixed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this always helps whenever i get controller drift or any issue with a controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value should get the inscurance will help out in the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it which is a good sign. Nice to have as a backup options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, I love Best Buy, and geek squad great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan for controllers etc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have a plan never know when something will happen but when it does as long as your (covered) = geek squad protection plan its a breeze getting back in action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting with any item you buy. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy in case the controller get damaged and the price on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY for Sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra warranty on high ticket prices. You never know when you might need it. Some quality for items don't always hold up. Best Buy is great at making sure you get your replacement for your item or make sure they come out and fix it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would gladly recommend geek squad as they are so amazing and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty is helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the two-year warranty option. These headsets are expensive and can easily malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy return and exchange on a broken elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this warranty on all my controllers... if they do working and they usually do before the warranty expires just bring it back.. easy exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend You Start Getting a Protection Pl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the accidental replacement every time I purchase something from Best Buy. Sometimes I never have to use the protection plan, but there are times when I needed to use it. I feel good knowing my product is covered for 2 years with a free replacememt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No better way to protect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen I buy all my electronics from Best Buy even my cell phone and I always get the protection plan Best Buy offers one of the best protection plans out there point-blank hassle-free no problems at all when it comes time to warranty something that's broken

    I would recommend this to a friend