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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6514 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,514 reviews
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help when it comes to my husband who goes through controllers frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to work with on a return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of my replacement since my headset broke and were really chill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time and comfortable. Cool clicking noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can really be worth the value is anything goes wrong. We have had several products that we were so glad that we had bought this warranty for. And the ease of exchange/refund if needed can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV came safe and sound via delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this, but I'm happy to know that I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good nights sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives you ease and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty that you could trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service that’s needed for any device in my opinion. Saves you from headaches since you could get quick help from geek squad locations near you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waco Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always helpful whenever I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helped me with all my products and helperld with installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing great buy is backing my purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having an extended warranty you can depend on

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having a extended warranty that you depend on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are definitely worth it. Especially if something happens to your product they fix it no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will give you peace of mind if anything goes wrong it will be fixed at no extra coast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always pay a little extra cash for insurance on almost any item I buy from best buy. It's so easy to make a claim if a device is broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase something electronic without have a Geek Squad protection plan. Most electronics break and with Geek Squad protection, I know I can get a new one or the electronic device repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest replacement ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this 1 time... Called in, explained the problem, was told to go pick up a new product... SUPER easy!!! Was even offered to buy another plan on the new product, which gave me another 2 years with no worries... AMAZING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the warranty on anything that has moving parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return Item and Check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication, always ready to solve your problem

    I would recommend this to a friend