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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6515 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,515 reviews
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always replaced my game controllers I love the warranty. A must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary if you are buying something that doesn’t tend to last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is So Needed for Some Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but im glad i have it. So far GS hasnt let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase recommended to everybody that I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for my Playstation 5and controller. I love them and will continue to purchase Sony products and from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the coverage to make sure your keep our replace your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find geek squad protection to be worth the money, we have used it several times, and have been glad to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with ADAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through about 5 different controllers because the bumpers give out. The protection plan has save me 10x more than it costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it even if you think you don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad i buy the extended warranties. It's way better than freaking with the manufacturer. Best buy geek squad and customer service make it so simple to exchange it repair the products without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service back years ago for a PlayStation 4 controller and it really came in handy and glad I’m getting it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this plan is needed when you’re dealing with an 8 yr old. All it takes is one accident and the items I purchased are toast…lol. Money well spent for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is important to be insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty always saves you, and if you dont want the same product they will give you a bestbuy gift card for with the same value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the turtle beach head phones it was the best gift I was advised to get the sound quality was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it if you can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something is worth buying and you think there is a high risk it could be damaged why not spend a few extra dollars now and protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with being covered incase of accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have an issue whilst making a return with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around. Selectively only buy from best buy for the great warrenty service

    I would recommend this to a friend