Customer Ratings & Reviews

Super helpful, I just needed to see if I can fix my controller, I know, stupid. But they were super nice and I was able to fix it :)

Usually costs a bit more then I would like, but can be very useful if you have problems. I tend too buy this on delicate items or not new in box items. Was very helpful on fridge I got that had issues. They took care of me nicely

Always helpful when you don’t know what to do . Must have if you don’t know how to used some items

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

I always get the protection plans because something will always go wrong along the way. I like having the ease of mind knowing my valuable electronics are protected

Geek squad is awesome and helpful. They assist me everytime I go to their store! Really great people and fun to be around even at BestBuy!

Very nice to have peace of mind for my expensive items.

This replacement protection plan is worth it! As soon as my joy cons start experiencing drift, I just go in and replace them.

i love the service for controllers and if u play hard you know your controllers will have issues especially if you play any NHL games with it that game is hard on controllers

Best service warranty around. No hassle repair or replacement. You won't find any better.

This controller is amazing. The color of it is really pretty. Havent had any problems with stick drift or bottons not working. 10/10

I have owned 3 sets of these over the years and biggest issue is the weak plastic around the earpiece area; breaks after a lot of use, set down too hard or drops less than a foot on carpet. Warranty is worth it. Sound is superior.!

This controller is worth the buy also is pretty cool When it glows in the dark

The service I had was great and speedy the interaction was great and made me feel comfortable.

I'm so glad i buy the extended warranties. It's way better than freaking with the manufacturer. Best buy geek squad and customer service make it so simple to exchange it repair the products without hassle.

Never had a problem with Geek Squad services. Always willing to help. Always knowledgeable of product.

Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

Geek squad protection plan is a great value. There are no hassles to exchange if my product is broken. I will get this on all of my future purchaes.

I've not used the service yet, but it's comforting to know they have my back in case it breaks.

Best buys protection plans are always great. Theyre literally the only store i’ll ever buy them from just because of how easy they are to use and how much they cover.