Customer Ratings & Reviews

Bestbuy is hands down the best when it comes to protection plans

[Employee of bestbuy] Good stuff I can replace my bad controller with a good one

No matter what I buy I like it to be covered. It’s simple to just make a claim and get a new item or a gift card in case of any damage and don’t even need a receipt

Worth it just for the peace of mind. Can’t beat having some insurance against kids and myself.

Geek Squad is great as always. They work fast and are very polite

I appreciate the two-year warranty option. These headsets are expensive and can easily malfunction.

I always get warranties for electronics and big items, especially because it doesn't cost very much more. Always good to have piece of mind if something decides to break or so working. Haven't used it yet though.

[Employee of bestbuy] Love it! I will always get protection with devices now a days!

Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account

Need it on an expensive controller. You never know what will happen.

I always get the protection plans because something will always go wrong along the way. I like having the ease of mind knowing my valuable electronics are protected

Glad that this is offered anything can happen and I would be out of pocket lots of money.

This is a great buy, all you got to do is bring back the damaged insured device and you’ll get a new one right away.

Used this in my sons laptop for college. Unfortunately he got a laptop that had a small defect, the geeks worked with us and on the second return gave us a new one.

Wants me to do this again and I like Best Buy points... Worth the money every time since they just give you store credit rather than jumping you through hoops and having to send your item off for 2 months to someone.

Best buys protection plans are always great. Theyre literally the only store i’ll ever buy them from just because of how easy they are to use and how much they cover.

I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

Its good to know i have assurance that if something goes wrong with the electronic equipment i am protected.

[Employee of bestbuy] Buy it, it won’t disappoint, fast easy to resolve my issues/problems

Everything went well. Service was great. Warranty was explained in good detail.