Customer Ratings & Reviews

I always get warranties for electronics and big items, especially because it doesn't cost very much more. Always good to have piece of mind if something decides to break or so working. Haven't used it yet though.

Fast service!! Definitely excited my expectations. Took me less than 5 min to get a replacement great service! Keep up the good work

Absolutely loved everything about it. It works amazing and had no complaints.

We always get protection in our electronics, so great

Used this in my sons laptop for college. Unfortunately he got a laptop that had a small defect, the geeks worked with us and on the second return gave us a new one.

I love buying protections for my stuff because i do be kinda paranoid about breaking my stuff

I wish I got this insurance the last time or two I bought a controller! MUST HAVE

sometimes you must protect yourself from high performance products you want but have a poor reputation, and break soon after the factory warranty period.

Wants me to do this again and I like Best Buy points... Worth the money every time since they just give you store credit rather than jumping you through hoops and having to send your item off for 2 months to someone.

Always get the protection plan well worth it! You won’t be disappointed with their customer service

Although this service feels like more money, it also became an investment. After purchasing your item with the service you are then able to get it replaced if it breaks or just replace altogether within two years.

100% worth every penny. Replaced with no questions asked.

I highly recommend geek squad protection for anyone shopping for gaming controllers. They will take care of you. No questions asked if your device messes up.

I highly suggest getting the added GSP especially now these guys and gals at Best Buy always have your back I been shopping here over 20 years for this reason only they respect and want to help the customer

This was the best thing to invest into, my husband needed to replace his controller and we had zero Hassel in store.

Can't go wrong covering your purchases. Came in handy before.

Was told about the benefits clearly and precisely how to use it.

Good peace of mind. I was purchasing 4 xbox series x controllers for HTPC and now don't have to worry if one somehow gets destroyed as it'll get replaced easily. $20 to cover $240+ of equipment for 2 years is fine by me.

Never had an issue when i needed to use my protection plan.

Thankfully I haven’t had to use the service, but I do see that the warranty is still active after almost two full years