Customer Ratings & Reviews

I always buy the replacement warranty when I buy electronics. I have used two warranties for products that broke in the two years. Best Buy always honored the warranty and replaced the items. This is a great value.

Great . Controller had stick drift just went in to the store paid 20 and got a new one

Great for the price of 35 bucks. Has two back buttons that can be programmed

I have owned 3 sets of these over the years and biggest issue is the weak plastic around the earpiece area; breaks after a lot of use, set down too hard or drops less than a foot on carpet. Warranty is worth it. Sound is superior.!

The service I had was great and speedy the interaction was great and made me feel comfortable.

Hopefully wont use it but cool if i need to came with my controller

Purchased this glacier white controller for our grandson. He loves it and still using it to this day

2 years of geeks at my disposal like my own personal tech minions?! Sign me up!

I love that this is offered and I've def had to use my replacement for my son

I'm glad I bought this because this time that I broke something I can't return it or it can't But oh no it's a good thing to have because when you break you you could return and get new one or get an upgrade

I've not used the service yet, but it's comforting to know they have my back in case it breaks.

Quick and easy exchange, I had stick drift happy I purchased the service.

Money well spent just keeping it short and yeah always get warranty on any item over 100 dollars

five star five star five star five star fire star $400 is great

Best service warranty around. No hassle repair or replacement. You won't find any better.

Geek squat is the best. The fact that they have a division that guarantees this service baffles me.

When you purchase electronics, always get insurance on your devices. The peace of mind alone is worth it alone because you just never know.

Love this geek squad protection this means I don’t have to buy a whole new controller i can just pay 20 dollars or get my money back

Definitely needed this for my PS5 Controller bc I had to buy a new one bc of the stick drift no bueno

They were able to identify an issue I was having with my phone for months in a matter of minutes!