Customer Ratings & Reviews

Said they’d replace my item regardless of how I broke it well they did that’s all I have to say Ps. Don’t break your new remote to test this out just makes you look dumb when walking out with a new (replacement) item

Every time I have to use geek squad for my repairs or returns, they are always so helpful and friendly!

Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

Haven’t had to use it but with the new purchase Of PlayStation remote this is great to have

Getting this service is a must and peace of mind!!

I always recommend this insurance. My kids just love to smash and break all my stuff. If it want for geek squad id have nothing nice.

I never get anything without a protection plan it is a must have for electronics.

Speedy exchange with the protection plan. I will always get one for my controller.

When buying high end electronics always protect yourself from a faulty item

Very good service protection plan would recommend when ya spend more then $100

Geek squad protection plans are more than worth it! Have saved my rear end more than once!

It's a protection plan, what more can be said? Thanks for the protection I guess. hahaha

My warranty worked like promised. They offer me to get my money back or get a new controller

The geek squad protection has been beneficial for me in more ways than I could imagine

Amazing! Definitely should get this. Was able to get a new controller when it started to drift.

I think there’s like my tenth review I have some anymore Best Buy so much stuff I ❤️ Best Buy

Love this headset. Sounds great, comfortable, multi device connection, great battery life, easy to use!

painless service. walk in, give them device, walk out with functional device.

Always love having geek squad its a life saver an can't what to buy again from bestbuy

It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.