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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6515 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 6,515 reviews
  • Rated 5 out of 5 stars

    Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said they’d replace my item regardless of how I broke it well they did that’s all I have to say Ps. Don’t break your new remote to test this out just makes you look dumb when walking out with a new (replacement) item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep on rocking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have to use geek squad for my repairs or returns, they are always so helpful and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but with the new purchase Of PlayStation remote this is great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this service is a must and peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend this insurance. My kids just love to smash and break all my stuff. If it want for geek squad id have nothing nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get anything without a protection plan it is a must have for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy exchange with the protection plan. I will always get one for my controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go unprotected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying high end electronics always protect yourself from a faulty item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection service / installing equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service protection plan would recommend when ya spend more then $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are more than worth it! Have saved my rear end more than once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protection plan, what more can be said? Thanks for the protection I guess. hahaha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Works like promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My warranty worked like promised. They offer me to get my money back or get a new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection has been beneficial for me in more ways than I could imagine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Definitely should get this. Was able to get a new controller when it started to drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more reviews just send me the cash lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there’s like my tenth review I have some anymore Best Buy so much stuff I ❤️ Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Sounds great, comfortable, multi device connection, great battery life, easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    painless service. walk in, give them device, walk out with functional device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love having geek squad its a life saver an can't what to buy again from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.

    I would recommend this to a friend