Customer Ratings & Reviews

Bring the laptop in to your local Best Buy store and head over to Geek Squad. Explain what happened and they’ll take it off your hands and send it into repair. Depending on the laptop, they’ll first try to repair it. If cost of repair is more than the laptop, they’ll replace your laptop

You must have, never know what's is gonna happened to your expensive toys

Love this!!! definitely a MUST!!!! I lost one of my ear buds and having this really help, easy process....

This product is great. I’ve only used it once or twice and received fantastic service. I like that I’ve got some back up support if something goes wrong.

I purchased this warranty so I could be Sure my product stays working and have the satisfaction that it it doesn’t I can return it, well it. And In handy!

I use my bluetooth speaker 9 hours a day. By the time two years are up I will be glad I paid a little to save myself from buying another speaker.

The agents mount my TV and connected it to all my devices., "good job" Good to have accidental Geek Squad replacement for a big and expansive item.

Superb! If you’re someone who doesn’t believe in warranties, you need to rethink that when it comes to Best Buy! Their warranties are worth every penny!!

I had a problem with my headphones and they are taking care of it without me having to battle them to get it resolved.

For the price, it saved me $250 on a pair of Jaybird wireless earbuds that went bad fairly quickly. I buy this on all small electronics now.

Love Geek Squad service. Have bought it multiple times and any time I've had an issue they've either fixed it or replaced it. Best value for the money.

The agents are very enthusiastic about helping with your issues everytime. Nobody likes having issues with equipment but when you do call these guys.

Bought some Sony wireless buds and wanted to purchase this as peace of mind. Hope to never have to use, but nice to know I'll have it if I ever do.

I highly recommend getting the 2 year accidental geek squad to help with any tech. Its a good insurance measure for unexpected tech failures.

Awesome insurance from bestbuy i love it because my blender just broke and just took it to the store and in less than 20 mins they replace

I always buy warranty for my products though sometimes I never use it. But the times I have, they have really saved me from an even bigger expense.

I always buy Geek Squad protection plan for added peace of mind, they know in detail about the product and provide excellent service whenever needed.

I have done business with Best Buy for many years and they have the Best Geek Squad. With all my different problems they have helped me out many times.

You should always get a protection on your device from best buy. They do an excellent job of either fixing or replacing the item.

I was so excited about the service and how kind the service and staff the geek squad was amazing great knowledge about the product