Customer Ratings & Reviews

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

I will always buy the protection plan. You never know what will happen but youll be taken care of if it does. Ive literally washed my headphones and the replaced them

Very fortunately I have not needed to take advantage of this 2 Year Accidental Geek Squad Replacement service. However, it gives me peace of mind knowing that I have it available.

The Bose Earbuds Sport which I can now workout and do longer distance walking without worrying about the sweat and perspiration that might affect its audio quality performance. This is a truly upgraded maintenance performance feature added by Bose. And it is an absolute delight. Please don’t leave home jogging without this pair.

I been a customer for many year and I had purchase this warranty in mostly all my purchase it easy to used and if they can't repair your item they will replace it with a similar or same one

The agents mounted my personal laptop computer and connected it to many of my devices, thanks to my brand new Sony white ear-bud headphones (in digital stereo), thank you very much.

recommend 2 yr geek squad replacement especially if you purchase wireless earbuds-they exchanged my old earbuds for new earbuds when old ones stopped charging

Have never had an issue with a return. My Jabra earbuds would not fully charge and would shut off randomly while listening to my audio books and music. Always get a warranty on earbuds.

I feel it's best to always get a warranty to cover your electronics from storm to just Power outage it's best to have a warrant to never know when your electronics may break down.

When it comes to Best Buy and warranty they are the top of the line always easy to replace items with this store and not having to use a third party agent

It's a geek squad protection. Haven't gotten to use it but it's great to know and places comfort knowing if something was to go wrong with my product I can get help/assistance.

I purchased a protection plan with my Sony earbuds but had to return them because they hurt my ears. I always get extended warranty plans on all my expensive purchases.

definitely worth getting. IT saves you not to worry about your product and knowing that if something goes wrong, they are there to help/replace.

Protect your stuff. You spent the money buying it and potentially spend a few hundreds on it so why not protect your purchase.

I always purchase the warranty because Best Buy service is simply the best. They don’t try to find a way out of replacing things. I have NEVER been dissatisfied with their service.

Very pleased with the extended protection plan Best Buy offers. It gives me peace of mind knowing that my equipment is protected and the agents will respond quickly and efficiently.

Haven't had to use it for this purchase, but I have in the past so I am rating it off of past experiences. Excellent service, will always purchase to protect my electronics.

It definitely worth having. After buying headphones and having them for 3 months and they went out on me, I was so disappointed so I definitely bought the protection.

Geek squad did a great job mounting my TV to the wall. Connecting my TV was quick and they were nice enough to keep my living room nice and clean. I recommend the geek squad

Got this for my headphones. If ever they mess up I can bring them in and with the warranty I can get a replacement! Thanks