Customer Ratings & Reviews

Haven’t had a chance to use the warranty yet. However, for what it covers for my product, it is well worth the money! What are you waiting on? Get this warranty!

I always use Geek Squad protection, most time they don't fix the product, I just get to get the new model of that product and pay the difference, or the same and i leave with the new, working, item.

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

Got headphones for my brother in law. After almost a year, they sustained wear. The coverage helped making a new pair free of charge. He renewed for another 2 years!

Best Buy had always had the greatest warranties and if you lose your receipt no worries because they will pull your warranty up in the system for you and you can still honor the warranty and use it

Needed since I sometimes develop butter fingers and drop things that were clearly in my hands a second ago. It also helped me with my laptop problem and I was grateful for that.

I spent a lot of money on a product it’s always worth getting insurance and I am never been disappointed with geek squad protection insurance it’s quick easy they stand behind their word

It the no brainer for anyone that is investing your. money in technology. Man made things break so you should be covered for when it happens. Great service I use for all my tech.

Easy and flawless return. The process took less than 5 minutes.

I love to have Geek squad because it’s very helpful when your products get damaged. In this case, the Geek squad representatives were really helpful and were able to replace my product fast and easy.

It is always your best bet to purchase a Replacement plan with any new product that you purchase. I am extremely happy with the service that I receive when dealing with Geek Squad!!

Easy to upgrade headphones, just trade in old get new with same value.

Always buy the extended warranties for everything you buy. It’s such a hastily to buy something and within a year or two it starts giving you problems. With a warranty, no need to worry

I love Geek Squads service they always meet my needs and are attentive to my concerns. Everything I purchase from Best Buy l make sure i have the protection on it.

I've read the warranty policy and it seem to be very great I haven't had to use it yet which is even greater but if I ever need to it seems like I can count on Best Buy to come through for me

Always a good buy. Best buy is really good about replacing broken things and you never know what will happen once you leave the store. It's always better to be prepared in my opinion.

Headset was damaged. Unable to use best buy replacement was hassle free was able to receive another set before leaving the store. Great purchase highly recommend on every purchase.

I always recommend purchasing the geek squad protection replacement. I have used it in the past and it is extremely easy to return a product

Luckily I haven't had to use the protection plan but having it is definitely piece of mind. Especially with having kids and knowing things happen you don't have to worry about accidents.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.