Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1658 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,658 reviews
  • Rated 5 out of 5 stars

    Great service. They really do have our backs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad really stands behind the products! If they can’t fix it quickly and to your satisfaction, they will simply replace it with a new one. Awesome and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a reasonably priced warranty for my headphones will are likely to need a replacement during the next two years. I recommend it it you expect some wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nust have dor tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product love the sou d and super easy to connect to tv and phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best REAL Insurance coverage plan out there!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt for the Best Buy Insurance - mainly on my electronics. The coverage last usually 2 years. Best investment especially if you will be in constant use of your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend buying the geese corn protection plan in case of any unfortunate mishaps they always take care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Bud savior

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifesaver plan helped me with galaxy buds original got busted lucky with the Geek Squad Replacement be to exchanged it to galaxy buds+. People should definitely get this always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the coverage for headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection would be good for me cuz I tend to bang around or drop my headphones. Headphone replacement could get expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad - they are all so knowledgeable! I have not had to replace anything yet but each time i bring a device to them for assistance they are great to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extra Geek Squad Protection because you never know what can go wrong at the worse time and with the extra protection you don't have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extra Geek Squad Protection because you never know what can go wrong at the worse time and with the extra protection you don't have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protects my things

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t know what I had a protection plan for but either way I know geek squad will always be there for me when I need them and things break down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad offers excellent customer service. I just bought my laptop; but I have used the Geek squad in previous years and service was always done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have this as a back up whenever I buy for myself or a gift! I’ve never had issues with the geek squad and they make everything simple and easy when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my surface pro broke when I dropped it and the screen cracked. I love the service they provided me to replace it. Although they had to place an order since it was 1 TB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have, never know what's is gonna happened to your expensive toys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality went down, replacement provided with no headache. Easy transitioto new/replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never hurts to have the peace of mind that if something goes bad with a small appliance you can count on a free replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely like the geek squad protection plan. No deductible and if you want to upgrade to something better than what your retuning then you just pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered our Sony XM3 when it stopped working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony XM3 headphones broke and they took care of it. We had no issues getting our product replaced. Pretty expensive warranty but it came through when it mattered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful when there is a problem with the item. They always are very helpful and make the experience an easy process.

    I would recommend this to a friend