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Customer reviews

Rating 4.8 out of 5 stars with 1658 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,658 reviews
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cover almost anything that might happen to my device and they are very straight forward and East to work with

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Noah. Thanks for sharing this with us! We appreciate the feedback and kind words! Please let us know if there's anything else we can help you out with.

  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With dogs and kids, you’d be crazy not to get the geek squad extended warranty for small electronics. Absolutely no hassle when you need to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There great and helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services got all types of help and got my replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are helpful and always professional. Even if you think you're not clumsy you should definitely get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud Protectgion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put a Geek Squad Replacement on my earbuds. This is great to have just in case anything goes wrong. Just call Geek and they take care of any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it on the buds, one of them failed to work and it was just replaced! Such good service and glad I took the time to buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Geek Squad protection for my purchase like everything that I buy at Best Buy I always buy protection cause you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and reliable! Anytime I have any questions or concerns they would take their time and talk with me about what it was I was contacting them for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have not had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my bluetooth speaker 9 hours a day. By the time two years are up I will be glad I paid a little to save myself from buying another speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bring the laptop in to your local Best Buy store and head over to Geek Squad. Explain what happened and they’ll take it off your hands and send it into repair. Depending on the laptop, they’ll first try to repair it. If cost of repair is more than the laptop, they’ll replace your laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good insurance that will help u to have your product in a good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!!! definitely a MUST!!!! I lost one of my ear buds and having this really help, easy process....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squal Resplacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my TV and connected it to all my devices., "good job" Good to have accidental Geek Squad replacement for a big and expansive item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it saved me $250 on a pair of Jaybird wireless earbuds that went bad fairly quickly. I buy this on all small electronics now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. I’ve only used it once or twice and received fantastic service. I like that I’ve got some back up support if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty so I could be Sure my product stays working and have the satisfaction that it it doesn’t I can return it, well it. And In handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That geek squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy any expensive electronic device from Best Buy, then their geek squad service warranties are basically a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb! If you’re someone who doesn’t believe in warranties, you need to rethink that when it comes to Best Buy! Their warranties are worth every penny!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always get a protection on your device from best buy. They do an excellent job of either fixing or replacing the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the 2 year accidental geek squad to help with any tech. Its a good insurance measure for unexpected tech failures.

    I would recommend this to a friend